Q1: How much does shipping cost?
Free delivery is provided upon purchase of Rs.3,000 or above. For purchases less than that delivery cost of Rs.200 is charged. For International Orders shipping rates are calculated based on the destination and the weight of the ordered shipment.
Q2: Can I change or cancel my order?
If you want to cancel or modify your order, then you may contact us via phone 03 111 333 418 or you can WhatsApp us on 03 111 333 418. you cannot cancel or modify your order once your order has been shipped.
Q3: How long does it take for my order to reach me?
The order from Ultra Club® within Pakistan will be delivered in 3 to 5 working days subject to provision of a valid address. The estimate delivery time for International order ranged from 7 to 15 working days for in-stock items. However, force majeure events might delay deliveries.
Q4: What happens if I receive a damaged product/item?
Please report the damaged item on 03 111 333 418, our Customer Care representative will contact and assist you accordingly.
Q5: How can I track my delivery?
We use Call Courier as our courier partner. Once orders are dispatched you will receive the CN# related to your order. You can put that on couriers' tracking site to know latest status of your order.